Login but can’t see premium tier charts and maps [Resolved]

Home Forums Support Report a Bug Login but can’t see premium tier charts and maps [Resolved]

This topic contains 1 reply, has 2 voices, and was last updated by Alex Fedoseev Alex Fedoseev 2 weeks, 1 day ago.

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  • #21436 Reply
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    James

    This happens when I login from time to time. It somehow resolves itself but some days it won’t. Can you look into this?

  • #21437 Reply
    Alex Fedoseev
    Alex Fedoseev
    Keymaster

    Hi James,

    I am sorry to hear you are having issues.

    We cache our pages so that they load faster. Sometimes the cache retains the free-tier version of the page you previously visited after you login. If you experience this, just hit the refresh button in your browser and the issue should resolve itself.

    Let me know if you have any further questions.

    Alex

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